WELCOME TO RISING SUN KENYA HOLIDAYS TERMS AND CONDITIONS.
RESERVATION: A deposit of 30%
is required at the time of confirming the booking and the
balance at least 33 days before the tour begins.
CANCELLATION: Any amount paid will be refunded less the cost
of cancellation fees levied by hotel/ lodges, food purchases,
park entrance fees, transport and other relevant expenses.
a) For bookings Cancelled or reduced in number between 33 to 14
days from the date of arrival, 30% of the agreed rate will
b) For bookings cancelled or reduced in number between 14 and 7
days from the date of arrival, 50% of the agreed rate will
c) Incase of cancellation within 7 days from the date of
arrival, or incase of a 'NO SHOW', 100% of the agreed rate will
RATES: Our prices include entrance fees to National parks
and Game Reserves, meals while on safari, transportation and the
services of our driver/guides as per itinerary. The rates are
based on tariffs and other costs prevailing at the time of
printing and are subject to change without prior notice.
TRANSPORTATION: Saloon cars, minibuses, Landcruisers,
Land rovers, coaches or trucks will be provided according to the
route and the number of clients and the services of
professional, English speaking driver/ guides. We reserve the
right to use the services of sub- contractors for all or part of
ACCOMMODATION: The standard pricing policy is based on a
twin room/tent being shared by two people. A single room/tent
will be provided on request at a supplementary cost but cannot
ALTERATION OF TOURS: The company reserves the right to
alter the route or cancel the operation of any scheduled tour
should conditions so necessitate. We reserve the right to
decline to accept or retain any client as a member of any tour
at any given time in which event an equitable amount will be
LIABILITY: The company and its agents act only as agents
of the passengers in all matters relating to hotel/ lodge and
tented accommodation, tours and transport etc. and shall not be
liable for injury, delay, loss or damage in any manner.
CLIMBING EQUIPMENT: Gear for mountain climbing is not
included in the tour cost but can be hired at Nanyuki, Naro Moru
and Chogoria for Mt. Kenya and at Arusha, Moshi or the Marangu
park Gate for Mt. Kilimanjaro.
CAUTION: All expeditions involve an element of personal
risk and can be of a hazardous nature. Every participant must
accept this risk. We are not liable for any loss, damage,
injury, delay or inconvenience caused to you or your baggage as
a result, directly or indirectly or any matter of whatever
nature, which is beyond our control. All participants are
advised to take an insurance policy to cover personal accident
and medical expenses. We can arrange this for you at a
relatively low cost.